Refund policy

Stone Douglas LLC (d/b/a Hangover Cure)
Effective date: June 18, 2026

We want you to be happy with your purchase from gethangovercure.com (the “Site”). This Return & Refund Policy explains when and how you can return a product and receive a refund or replacement. It is part of, and should be read together with, our Terms of Service and Shipping Policy.

1. Return window

You may request a return within 30 days of the delivery date. Requests made after 30 days may not be accepted.

2. Condition of items — what can be returned

Because our products are consumable dietary supplements, for health and safety reasons we can only accept returns of products that are unopened, unused, and in their original, sealed packaging. Returned items must not be expired or damaged by the customer.

The following are not eligible for return or refund:

  • Opened, used, or partially used products;
  • Products with a broken or missing safety seal;
  • Items marked “final sale” or clearance;
  • Gift cards;
  • Free or promotional items received at no charge.

This does not limit your rights for items that arrive damaged, defective, or incorrect — see Section 6.

3. How to start a return

To start a return, email Info@gethangovercure.com with your order number and the reason for the return. Please do not send products back without contacting us first. We will confirm whether your item qualifies and, if so, provide return instructions and the return address. Items sent back without prior authorization may not be processed or refunded.

4. Return shipping costs

Unless the return is the result of our error (for example, a damaged, defective, or incorrect item), you are responsible for the cost of return shipping, and original shipping charges are non-refundable. We recommend using a trackable method, as we cannot process a refund for a return we do not receive. If the return is due to our error, we will provide a prepaid return label or reimburse reasonable return shipping.

5. Refunds — method and timing

Once we receive and inspect your returned item, we will email you to confirm whether your refund is approved. If approved, your refund will be issued to your original payment method within 5–10 business days. Please note that it may take additional time for your bank or card issuer to post the refund to your account. Original shipping costs are non-refundable, and any return shipping costs you paid are non-refundable unless the return was due to our error.

Late or missing refunds: if you have not received an approved refund within the timeframe above, first re-check your bank account and contact your card issuer (posting times vary). If you still have not received it, contact us at Info@gethangovercure.com.

6. Damaged, defective, or incorrect items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at Info@gethangovercure.com with your order number and clear photos of the product and packaging. We will make it right at no cost to you — by sending a replacement or issuing a full refund, at your choice — and we will cover any return shipping if a return is needed.

7. Exchanges

If you would like to exchange an eligible, unopened product for a different flavor or item, contact us at Info@gethangovercure.com. The fastest way to get the item you want is to return the eligible product for a refund (per this policy) and place a new order.

8. Order cancellations

If you need to cancel an order, contact us as soon as possible at Info@gethangovercure.com. If your order has not yet shipped, we will cancel it and issue a full refund. If the order has already shipped, it will be handled as a return under this policy once you receive it.

9. Subscriptions (Subscribe & Save)

You can cancel, skip, or modify your subscription at any time through your account or by contacting us. To avoid being charged for the next shipment, cancel before your next renewal/billing date. If a subscription order has already been processed or shipped, that order follows this Return & Refund Policy (unopened/unused items only). We do not provide refunds solely because a subscription was not cancelled before renewal, but we will always try to help — contact us. See Section 9 of our Terms of Service for the full subscription terms.

10. Lost returns

We are not responsible for return packages that are lost or damaged in transit back to us. Please keep your tracking number until your refund is processed.

11. Chargebacks

If you have an issue with an order, please contact us first so we can resolve it. Filing a chargeback without contacting us may delay resolution. We reserve the right to dispute chargebacks with supporting documentation.

12. Your statutory rights

Nothing in this policy limits any non-waivable rights you may have under applicable consumer-protection law. Where such laws provide you greater rights, those rights apply.

13. Questions

For any return or refund question, contact us:

Stone Douglas LLC
18804 189th St, Spring Hill, KS 66083
Email: Info@gethangovercure.com